Hub NI
Trusted by organisations that rely on consistent, high-quality communication. Decades of experience supporting most industries including legal, healthcare, housing, utilities, estate agents, and critical services.
We’re Local
With a 100% Northern Ireland based team, we understand your local business needs.
Fast, Flexible Setup
Hassle-free setup and flexible plans that can be scaled up or down as you grow.
24/7 Availability
Round-the-clock availability with zero compromise and omni-channel support.
Cost Effective
We offer call volume based pricing with no long-term contracts or hidden fees.
Human & Smart Technology
Hub NI blends skilled professionals with next-generation technology, delivering smarter, faster, and more consistent customer interactions.
Global Hub Connectivity
We bridge international communication, helping local businesses reach global customers while enabling global brands to connect seamlessly with the UK and Ireland.
The Right Call Handling Solution For You
Every business is different. That’s why we offer tailored services, from virtual reception, diary management, sales/order lines, to 24/7 helpdesk cover, so you can focus on running your business.
Stay Connected, Responsive, & Ready To Grow In A Global Marketplace
Through every conversation and every channel, Hub NI makes an impact, empowering businesses to communicate better, grow faster, and serve customers more effectively.
Trusted By Leading Businesses Across Northern Ireland
Who We Help
Hub NI delivers tailored contact centre solutions across a wide range of sectors - providing the flexibility and expertise to meet each industry’s unique communication needs.
View All SectorsHow It Works
Getting started is quick and hassle-free, we’ll guide you through the setup process, and your account can be up and running in just a few days.
Initial Meeting
After an initial meeting to discuss your requirements the process for the service and the quotation which will be confirmed.
Build Application
Once the quotation is agreed we will build your call application based on your specific requirements tailored for your company.
Launch
After a demo of the process and training of our team we set a go live date then issue instructions on how to divert your calls.
What Our Customers Say
For more than 35 years, we’ve helped businesses. Our customers’ experiences speak for themselves. Their feedback reflects improved customer service, smoother operations, and the confidence that comes from knowing their communications are in safe hands.